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MACNLOW
Associates develops courses and trains in the fields of Law Enforcement, 911 Dispatch, the Judiciary and the Courts, Fire,
Medical, and City, County and State Government in the United States and foreign countries. Since 1977, Dr. McKinnon has brought
together skilled professionals from law enforcement, dispatch communications, the judiciary, and fire to offer a variety of
training courses in the following areas:
- Leadership,
Management and Supervisory Knowledge and Skills
- 911 Dispatch / Communications
- Interview, Interrogation, Deception and Credibility
- Total Quality Leadership
- Community Relations and Customer Service
MACNLOW delivers in-house assessment, 360° analyses, and training based
on those assessments; speakers for state and national association meetings and seminars; awards for supervision and dispatch;
and one-on-one consultation and development for all levels of personnel in law enforcement and dispatch.
MACNLOW'S MISSION:
"Quality Training by Qualified Professionals"
Our trainers provide their experience and training know-how.
MACNLOW delivers practical methods, information and techniques that all levels of personnel can put into practice effectively
and immediately. When training is completed, you become part of our network and can access us at any time for additional help
on knowledge and skills.
Explore
In-Agency Seminars
It
may be cost effective for you to bring us in-house or share expenses with another agency. Our courses
can be specifically adapted to your department
and certified in your state. We
also offer one-on-one execu-
tive development and aid in organizational change. By the way, if
you are looking for a monetary break, remember that departments insured by the Michigan Municipal Risk Management
Authority can request 1/2 reimbursement for any of the following 10 courses: Police Supervision,
Advanced Supervision, Critical Supervisory Issues, Coaching for High Quality work Performance,
Counseling and Discipline: Look for the Win/Win, Keys to Successful Leadership, Performance
Appraisal, Resolving Workplace Conflict, Team Building and Problem Solving,
Nonverbal Behavior and Professional Credibility of the Manager.
MACNLOW's Quality Commitment to You - We
are committed to quality instruction at an affordable price. If for some reason we do not deliver on our commitment, we will
find a way to make it up to you!
- We believe
in Real World training that you will take back and use immediately in the workplace. It's not just entertainment!
- We respect you and recognize that our participants represent
numerous years of experience. We will share our expertise, and we want you to share yours.
- We trainers are all practitioners who are actually practicing what we preach.
We have been where you are, and, in most cases, still are!
- You
will not sit in a training room with 50 other people because we deliver quality. Your questions and concerns will be addressed,
and we will take time for you.
- When we have
your money, we will not take it and run. MACNLOW networks management teams and we will be there to help!
"Thanks
for joining us and for all of your support. We appreciate your trust in us! If you don't see what you are looking
for, please give us a call."  "Mac"
Chief
Executive Officer
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