Northville MI
This session of the course will be held in our virtual classroom featuring live instruction and interaction with the instructor and other attendees.
Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications. These... More Info
This session of the course is being offered in our virtual classroom featuring live instruction and interaction with the instructor and other attendees.
This course is designed to examine the changing landscape of the Active Shooter. Through careful research, statistical informat... More Info
Imlay City MI
This course is designed to provide an overview of the fundamentals of what makes a good leader from a public safety perspective, but this is NOT a theory course. Your time in the classroom will be spent on instruction, interactive discussions, and practical application of: Understandi... More Info
Charlotte MI
MACNLOW’s Advanced 40-Hour Dispatch School enables attendees to meet all SNC Module II requirements (MNA2022-2926) by attending all five days for $750 or any one-day course for $275. Our team utilizes a unique & practical combination of lecture, personal asse... More Info
This four-hour course is designed to analyze the exemplary leadership skills of Ernest Shackelton, one of the foremost explorers of the 20th century, who led a group of men on an incredibly dangerous and arduous journey to Antarctica, where their ship was destroyed and they endured nearly two y... More Info
Incident Debriefing is an essential part of learning, improving and identifying the steps in a given incident. This course will highlight the need for Incident Debriefing and will focus on providing an overall plan for post-incident management. Upon completion of this course, the participa... More Info
While we all hope that a school shooting incident will not take place in our jurisdiction, sadly, we know that no community is exempt from violence. We must continue to do all we can to be prepared when it does happen. This course provides an intense look at the psychology behind a school shoo... More Info
Mt Pleasant MI
MACNLOW’s Basic 40-Hour Dispatch School utilizes a unique and practical combination of lecture, personal assessment, small group exercises, skill-building exercises, and role play to cement learning. Our instructors for this course are all highly-qualified, experienced disp... More Info
This session of the course will take place in our virtual classroom, featuring live instruction and interaction with the instructor and other online attendees.
This course is designed to provide information on grit and the power and success of “gritty” people within t... More Info
This course is designed to provide information and tools for the telecommunicator to quickly gather information when dealing with a missing or exploited child. Portions of the course also cover the various forms of child sex trafficking and indicators that can create opportunities for telecommunicat... More Info
This four-hour course is designed to offer insight into the behaviors, characteristics, and warning signs of an active shooter prior to an active shooter event. We will examine specific behaviors that may precede an attack and which of those behaviors dispatchers and law enforcement might find ... More Info
This four-hour course highlights the changes in the response to active shooters through the years. We will examine the historical responses to several high-profile active violence events and explore the changing thinking about the response to modern day shootings. An emphasis is placed on the r... More Info
This course will introduce telecommunicators to crisis negotiations and the roles and responsibilities of the Tactical Dispatcher. The course covers different phases of the negotiation process as well as specific strategies and techniques that may be used to resolve the crisis. ... More Info
This four-hour course will serve as an introduction to Tactical Dispatching. Students will learn the roles and responsibilities of a Tactical Dispatcher and gain an understanding of the ICS and NIMS structure and systems. The primary objective of the course is to illustrate the importance of t... More Info
Mason MI
This course focuses on dealing with difficult/problem employees, empowering employees, supervisory ethics, managing projects, problem solving, managing workplace relationships, and handling special details. Attendees develop new knowledge and skills in: “Solving” difficu... More Info
The opioid epidemic continues to rage in the United States. The National Institute on Drug Abuse reports that opioid-involved overdose deaths rose from 21,088 in 2010 to 47,600 in 2017 and remained steady in 2018 with 46,802 deaths and then a significant increase in 2019 to... More Info
This four-hour course is designed to provide information regarding the proliferation of swatting and the impact on dispatch, law enforcement and our community as a whole. It will give an overview of the history of SWAT, the origins of Swatting, as well as how and by whom Swatting is executed. With a... More Info
MI
This course is designed to provide information regarding the importance of providing exemplary customer service within the dispatch center. The course will examine best practices for dispatch centers to enhance their skills to provide a positive interaction with the communities and agencies we serve... More Info
Charlotte MI
Policing in America is complicated and we, as a profession, have been tasked to do it better than ever before. We are up to that task. This course teaches time-tested practices you can use to ensure your success as a professional. The legitimacy of the individual officer and organization ... More Info
Charlotte MI
This course is designed to provide an overview of the fundamentals of what makes a good leader from a public safety perspective, but this is NOT a theory course. Your time in the classroom will be spent on instruction, interactive discussions, and practical application of: Understandi... More Info
Mt. Pleasant MI
MACNLOW’s Advanced 40-Hour Dispatch School enables attendees to meet all SNC Module II requirements (MNA2022-2926) by attending all five days for $750 or any one-day course for $275. Our team utilizes a unique & practical combination of lecture, personal asse... More Info
Mt Pleasant MI
Inmate classification is one of the highest areas of liability for any jail or lockup and jail lawsuits are on the rise in this state and across the nation. An effective, well-defined classification system along with properly trained classification staff will help reduce escapes and escape attempts,... More Info
Mt. Pleasant MI
This four-hour course reviews the latest in Federal and Michigan statutes, case law, and court opinions that affect the law enforcement profession. Keep yourself, your colleagues, and your agency out of trouble by staying on top of changes and developments in the law.
Topics cov... More Info
Mt. Pleasant MI
This four-hour course reviews the latest in Federal and Michigan statutes, case law, and court opinions that affect the law enforcement profession. Keep yourself, your colleagues, and your agency out of trouble by staying on top of changes and developments in the law.
Topics cov... More Info
This four-hour course is designed to analyze the exemplary leadership skills of Ernest Shackelton, one of the foremost explorers of the 20th century, who led a group of men on an incredibly dangerous and arduous journey to Antarctica, where their ship was destroyed and they endured nearly two y... More Info
Incident Debriefing is an essential part of learning, improving and identifying the steps in a given incident. This course will highlight the need for Incident Debriefing and will focus on providing an overall plan for post-incident management. Upon completion of this course, the participa... More Info
This session of the course will be held in our virtual classroom featuring live instruction and interaction with the instructor and other attendees.
Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications. These... More Info
Charlotte MI
Staffing is one of the biggest issues, if not THE biggest issue, facing 911 centers. This course is designed to provide innovative, cost-effective, and easy-to- implement measures to recruit, hire, and retain quality employees. An emphasis is placed on creating places of employment that v... More Info
Grand Rapids MI
MACNLOW’s Basic 40-Hour Dispatch School utilizes a unique and practical combination of lecture, personal assessment, small group exercises, skill-building exercises, and role play to cement learning. Our instructors for this course are all highly-qualified, experienced disp... More Info